Travel Specific T&Cs

Fares & Prices:

Airfares and prices presented in the fare finder or during online booking on this site exclude taxes and airport charges and are subject to airline/provider availability. The general booking form serves as a request only, and we cannot guarantee fares or prices until your booking has been confirmed by one of our consultants and payment has been made. Airline/hotel/car availability, fare conditions, and class of travel can change at any time. There may be routing restrictions and other special conditions. Taxes, airport charges, and any additional costs will be communicated to you upon confirmation of your booking. Bookings made via the booking engine are also considered requests, and the accuracy of the request in adhering to the fare rules is your responsibility. We do not guarantee the quoted fare until one of our consultants confirms the booking. Airlines and other suppliers may change their prices without notice.

Booking Acknowledgment:

An acknowledgment of your booking request will be sent via email or phone call within 48 hours of receiving your request. Please check your email regularly. Payment must be received within 72 hours of booking confirmation unless otherwise arranged with us, the agent. Failure to make payment within this time frame will result in automatic cancellation of the booking. We are not liable for losses incurred due to automatic cancellation or email delivery failure.

Travel Documentation:

Passport, visa, and health requirements are the responsibility of all individual travelers. Passports are required for all travelers departing Australia. Permanent residents traveling on a foreign passport must hold an Australian Re-entry Visa. Many countries require foreign nationals to have a passport with at least six months’ validity when entering. We will provide information based on the details you provide in the booking form or booking engine. However, this information, along with other related information provided by the Agent and any links within the site, should be treated as guidelines only. Ensuring documentation is correct is the sole responsibility of the individual traveler. Posting or couriering of travel documentation is your responsibility. The agent will not be held responsible for tickets lost by a third party, and any charges associated with reissuing and resending documentation will be at your expense.

Liability:

We cannot accept responsibility for any inaccuracies in travel service information, rules, and conditions displayed in this system. The data and services are provided in good faith and “as is.” We do not guarantee the accuracy, completeness, or suitability for a particular purpose of any data or services provided and, to the maximum extent permitted by law, disclaim all implied warranties in connection with such data or services. In no event shall we be liable for any injury, loss, claim, damage, or any incidental or consequential damages, including lost profits or savings, arising from or connected with the use of any information within this site.

Booking Cancellation and Amendment Charges:

Certain fees may be payable for transactions made using the Service, as specified during the relevant transaction. These fees may include cancellation and, where permitted, amendment fees. Agents may charge cancellation and/or amendment fees in addition to those imposed by travel service providers. Unless otherwise stated at the time of the transaction, a $150 fee is payable to the Agent for cancellations, and a $30 fee is payable for each permitted amendment, in addition to any applicable airline/operator fees. Prior to making a transaction, carefully check for other cancellation or amendment fees. These charges will be deducted from your credit card when incurred.

Travel Insurance:

It is advisable that all travelers obtain travel insurance to cover cancellation or amendment fees and provide adequate medical coverage.

​Better Business Reforms Act (NSW) – 01 July 2020:

We may receive compensation through commissions, financial incentives, or other financial arrangements when booking travel and travel-related products and services on your behalf with third-party travel service providers. We are not legally obligated to disclose the nature or value of these financial arrangements.

Changes to these Terms and Conditions:

The Agent has the authority and the right to change or modify all or any part of these terms and conditions at its discretion and at any time it deems necessary.

General Conditions

Travelglobe reserves the right to cancel, suspend, or modify the promotion if any fraud, technical failures, or any other factor beyond Travelglobe’s reasonable control impairs the integrity or proper functioning of the promotion.

Travelglobe reserves the right to disqualify any individual who tampers with the entry process or violates these terms and conditions.

Limitation of Liability

Travelglobe is not responsible for any incorrect or inaccurate information, technical errors, or unauthorised human intervention in the entry process.

Travelglobe is not responsible for any injury or damage to entrants, or any other person related to or resulting from participation in the promotion or the use of any prize.

Governing Law

The promotion and these terms and conditions are governed by the laws of Victoria, Australia.

Any disputes arising out of or in connection with the promotion will be subject to the exclusive jurisdiction of the courts of Victoria.

Contact Information

For any questions or concerns regarding the promotion, please contact Travelglobe at thon.v@travelglobe.com.au.

By participating in the Travelglobe email database promotion, you agree to abide by these terms and conditions.

Advertised Airfare Specials

Travelglobe Airfare Specials  Terms and Conditions

Pricing and Availability
All advertised airfares are correct at the time of publishing and are subject to availability. Prices are valid until the specified date or until sold out prior. Travelglobe reserves the right to withdraw or modify any offer at its discretion, without notice, due to unforeseen circumstances, including fluctuations in airline availability or pricing.

Exclusions
Advertised airfares do not include taxes, fees, or surcharges unless otherwise stated. Baggage allowances and costs are not included in the fare and must be purchased separately as per the airline’s baggage policy.

Travel Dates and Blackout Periods
Airfares are subject to specific travel dates, and some blackout periods may apply. While we will make every effort to find the closest available fare for your preferred travel dates, specific dates or fares may not be available at the time of booking.

Booking Conditions
All airfare specials are subject to the terms and conditions of the individual airlines, including but not limited to cancellation, rebooking, and refund policies. It is the responsibility of the traveler to review and understand these policies prior to booking.

Changes and Cancellations
Any changes or cancellations to a booking may result in additional charges, as per airline and Travelglobe policies. Please note that some fares may be non-refundable and non-transferable.

Payment
Full payment must be made at the time of booking unless otherwise specified. Travelglobe accepts payment methods outlined on the website. Prices are quoted in AUD unless otherwise stated.

Passport, Visa, and Travel Requirements
Travelers are responsible for ensuring that they meet all passport, visa, and other travel requirements for their journey. Travelglobe is not liable for any travel disruptions or denied boarding resulting from non-compliance with such requirements.

Liability
Travelglobe acts as an agent for airlines and other third-party providers. We are not responsible for any losses or damages arising from changes, delays, cancellations, or disruptions caused by the airline or other third-party providers.


General

By booking or enquiring about an airfare special, you agree to these Terms and Conditions. Travelglobe reserves the right to amend these terms at any time without prior notice.

Contact Information

For any questions or concerns regarding the promotion, please contact Travelglobe at thon.v@travelglobe.com.au. By participating in the Travelglobe email database promotion, you agree to abide by these terms and conditions.